Kampala, Uganda | THE BLACK EXAMINER | In an effort to appreciate taxpayers and enhance transparency, the Uganda Revenue Authority (URA) organized a “Tax Baraza” meeting in Mukono, engaging various stakeholders to improve revenue collection transparency and bridge the gap between tax collectors and taxpayers.

However, several business operators in attendance expressed dissatisfaction with URA’s current communication and awareness strategies, calling for a more inclusive approach to tax education.

Vincent Lukwago, Chairperson of the Mukono Traders’ Association, emphasized the need for grassroots communication and streamlined taxation processes, addressing issues like TIN billing and VAT collection. He stressed the importance of systematic communication between both parties.

Betty Nambooze, the Member of Parliament for Mukono Municipality, voiced concerns about URA’s tax collection approach and suggested adopting a more transparent British tax system. She also cautioned against individuals hacking into the tax body’s system to inflate tax dues, leading to unfair taxation. She urged taxpayers to fulfill their obligations by paying taxes promptly.

Monsignor Richard Kayondo, Vicar General of the Lugazi Diocese, encouraged honesty in tax compliance and called on URA to provide a clear account of how taxpayers’ money benefits the community.

In response, Ibrahim Bbosa, the Assistant Commissioner for Corporate and Public Affairs at URA, acknowledged shortcomings in tax administration and highlighted URA’s shift toward engaging with taxpayers to improve their relationship.

During the meeting, URA recognized more than ten taxpayers for their consistent compliance with tax payments, signaling a positive step toward strengthening the tax system in the region. This change in URA’s approach reflects its commitment to enhancing tax education and transparency in Mukono.