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Summary:

• MTN Uganda introduces embedded SIMs, eliminating the need for physical cards. Travelers can easily add international plans with a few taps. Customers with eligible devices are invited to upgrade to e-SIM at MTN Service Centers. T

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MTN Uganda has introduced the embedded SIMs for its customers. Travellers will no longer need to buy physical SIM cards when venturing abroad, as adding an international plan can be done in a few taps. MTN Uganda is inviting customers with eligible devices to visit any of its service centres with their valid National ID and upgrade to an eSIM.

Somdev Sen, chief marketing officer of MTN Uganda, said the company is committed to driving Africa’s progress through digital services.

This groundbreaking innovation transforms the way users engage with their mobile devices, providing unmatched convenience, flexibility, and security in their digital experiences, rendering them truly unstoppable.

The e-SIM, or Embedded SIM, stands as a revolutionary virtual SIM card, enabling users to seamlessly connect to their mobile service provider without the need for a physical SIM card. This digital marvel is remotely programmed through software, seamlessly integrated into the latest generation of smartphones, tablets, smartwatches, and even vehicles. MTN Uganda’s e-SIM technology introduces a myriad of benefits, reshaping the dynamics of connectivity and mobile plan management for customers.

Somdev Sen, Chief Marketing Officer of MTN Uganda, expressed his enthusiasm for this groundbreaking offering, stating, “At MTN Uganda, we are dedicated to propelling Africa’s progress through cutting-edge digital solutions. Our latest e-SIM technology, a vital element of our Ambition 2025 strategy, underscores this commitment by offering our valued customers an advanced and hassle-free means to embrace the advantages of a modern connected life.”

He further highlighted, “The e-SIM eliminates the need for physical SIM cards, unlocking a realm of possibilities, allowing users to effortlessly switch carriers, add plans, and manage multiple phone numbers on a single device. It’s a game-changer enhancing convenience, security, and overall connectivity.”

MTN Uganda’s e-SIM technology brings numerous advantages, providing enhanced flexibility, enabling remote programming, and simplifying international travel.

E-SIM users gain ultimate control over their mobile experience, effortlessly switching carriers, adding new numbers, and connecting to different carriers. The capability for remote programming offers unparalleled convenience, facilitating easy management of mobile plans.

For travelers, the days of purchasing physical SIM cards abroad are over. With MTN Uganda’s e-SIM, adding an international plan becomes as simple as a few taps, ensuring hassle-free flexibility and connectivity from the moment they step into another country.

While acknowledging that not all devices and carriers currently support e-SIM, it’s crucial to note that as more adopt this cutting-edge technology, it is expected to become the standard for global cellular connectivity.

To embark on the future of mobile connectivity, MTN Uganda invites customers with eligible devices to visit any MTN Service Center with their valid National ID and upgrade to e-SIM technology. As the Unstoppable Network, MTN remains committed to leading the way in providing customers with innovative solutions for a connected world.

How to obtain an MTN Uganda e-SIM:

1. Dial *#06# to confirm if your phone supports e-SIM. If yes, it will display an EID Number.
2. Visit an MTN Service Center with your Original National ID to obtain an e-SIM.
3. A customer service agent will guide you through the standard swap process, capturing your biometric details and photos.
4. A QR code will be generated for you to scan, activating the e-SIM on your phone.

MTN Uganda, a leading telecoms company, operates under a National Telecommunications Operator (NTO) license granted by the Uganda Telecommunications Commission (UCC). Services include network services, digital and financial technology, interconnect and roaming, sale of mobile devices, and MTN Mobile Money through subsidiary MTN Mobile Money Uganda Limited. MTN has a presence in all 134 districts of Uganda, delivering services through a vast network of MoMo agents, merchants, service stores, and distributors. As of March 31, 2023, MTN Uganda boasted 17.8 million subscribers, 11 million MoMo users, and 6.7 million active data users.