Uganda Wildlife Authority Launches Advanced Online Booking System

Summary:

• The Uganda Wildlife Authority (UWA) has launched an advanced online booking system for tour operators, enhancing the management of reservations for gorilla tracking and other wildlife attractions. Announced by Business Development Director Stephen Sanyi Masaba, this new system aims to improve efficiency and streamline the booking and payment process.

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The Uganda Wildlife Authority (UWA) has unveiled a cutting-edge online booking system for tour operators. This new system marks a substantial improvement in the management and delivery of reservations for gorilla tracking and other wildlife attractions in Uganda’s protected areas.

This initiative underscores UWA’s commitment to sustainability and the adoption of technology to enhance its mission of economically managing and protecting wildlife and conservation areas.

The announcement was made by Stephen Sanyi Masaba, UWA’s Director of Business Development, during an online Zoom meeting held on June 19, 2024. The meeting was attended by 180 tour operators and featured a technical team from UWA, led by Director of Finance and Administration Jimmy Mugisa, and Michael Nyererere, ICT Operations & FinTech Manager at KAPS (U) Ltd, the developers of the system.

Masaba acknowledged the challenges faced but expressed confidence in the new system’s ability to streamline operations from booking to auditing, enhancing e-commerce and overall business efficiency. He highlighted the collaboration over the past year with KAPS (U) Ltd to develop this booking and revenue collection system, which promises to significantly ease the process of booking and paying for UWA’s products and services.

This development is a major step forward in UWA’s efforts to provide a seamless and efficient experience for tourists and tour operators alike.

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